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GENERAL INFORMATION

Arke BLS Center S.L (Madrid-Spain) y BLS International Ltd, New Delhi India which has been appointed by the Embassy of India in Madrid to accept applications for all categories of visas, except for official and diplomatic passports, and to collect visa fees and service charges. We also offer an optional service to return passports to applicants by courier SEUR.

The visa applications will be accepted at Arke BLS Center offices, but grant of visa can be refused by the Embassy without assigning any reason irrespective of the fact that the application has been duly submitted by the applicant. Visa fee once received is not refunded even if the visa application is withdrawn or visa not granted. The Embassy has the final decision regarding the duration of the visa to be granted to the applicant.

All foreign nationals require a visa for entering into India, except nationals of Nepal and Bhutan. However, Nepali citizens require visa if they enter India from China.

TERMS & CONDITIONS

These terms and conditions govern your use of the services of Arke BLS Centre, all visa applications you make, and all enquiries you make for advice or information concerning Indian visas. Each applicant for a visa hereby accepts and confirms that, prior to submitting a visa application, they have read, understood and agreed to be bound by, without limitation or qualification, all of these terms and conditions.

These terms and conditions and any visa applications shall be governed and construed in accordance with the laws of Spain. Any claims or disputes arising in relation to the services provided by Arke BLS Center to the applicant shall be subject to the exclusive jurisdiction of the courts in Spain.

Arke BLS Center, in its sole discretion, may change, amend, cancel or withdraw any or all of these terms and conditions at any time without any prior notice.

Important Notes :

Arke BLS Center, S.L recommends that you do not purchase your tickets which cannot be cancelled without cost prior to the issuance of a visa.

Fees :

Fees are not refundable and are payable whether or not a visa is ultimately granted.

Fees stated are only valid on the day that they are quoted or provided by us. If you decide to make your application on a later date, the fees may change.

All costs of returning passports, visas and documents to you are included in the final total fee based on information provided by you and the delivery methods selected by you.

All fees must be received in full under the available payment options as cleared funds for the application to be processed. If fees are paid by bank transfer then the payment will not be considered to have been received until the bank transfer has been cleared.

Applicant's Responsibility:

The applicant is responsible for the accuracy of the application form. In checking the application form when it is presented at our office we do not guarantee that we will find any errors or verify information you have provided. The applicant is also responsible on the receipt of the visa to check the validity of the visa issued to ensure that it covers the period of stay requested, the number or entries required and that it is valid for the purpose of the trip.

Cancellation Rights :

Once you have submitted your application you will be taken to have agreed that we may immediately commence processing you application and providing any services. As a result you will not have any right to cancel. This is because, under regulation you lose your right to cancel if you agree that we can start providing the services within the cancellation period.

REFUND POLICY

Refund of Visa Application Fee :

If Arke BLS Center, S.L. is in breach of contract or negligent in relation to any visa application submitted, resulting in the visa not being granted or loss of applicants passport with valid visas, in each case, wherein the applicant has to apply for a new passport or cannot travel to India at the times stated by the applicant in his/her visa application, then Arke BLS Center, S.L. will refund to the applicant the amount of the visa application fee only.

Loss or damage to passports and other travel documents :

We take every reasonable precaution while handling an applicant's passport & documents, and if due to any breach of contract or negligence on the part of Arke BLS Center, S.L., the applicant's submitted passport or documents are lost or damaged beyond a useable condition, then Arke BLS Center will pay to the applicant the amount of the fees charged by the government of the applicant's home country, for the replacement of the lost or damaged passport or other documents through their normal replacement procedure, and will assist the applicant with the same within its capacity. Such payments will be made by Arke BLS Center, S.L. to the applicant on the presentation of the payment receipt issued by the government of their respective home country for the replacement of such lost or damaged passport or documents.

Group Arke BLS Center S.L.

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